Frequently Asked Questions
Where did the idea for Birds Eye Voila!® come from?
Building upon the foundation laid by Clarence Birdseye for freezing vegetables, Birds Eye Foods pioneered the frozen complete bagged meal category in 1998. Consumers needed quick, delicious, complete meals that were a great source of nutritious vegetables and lean meats - Voila!® was a way to deliver this.
Where can I buy Birds Eye Voila!® meals?
In your grocer's freezer section.
How many servings of vegetables are in Birds Eye Voila!® meals?
Across the classic and reduced carb product lines, there are about 2 to 6 vegetable servings per bag.
What are the benefits of Birds Eye frozen vegetables?
Our vegetables are lightly heated then flash frozen only a few hours after being picked to ensure they retain maximum vitamins, minerals, macro nutrients and natural color.
Do you have any Birds Eye Voila!® recipes?
You can access delicious recipes on our classic, blue bag line by clicking on Stir Things Up!.
What power setting is recommended for cooking Birds Eye Voila!® in the microwave?
The power setting should be set at high or full power. However, depending on your microwave wattage, times lengths for cooking may need to be adjusted accordingly.
Does Birds Eye Voila!® need to be thawed or defrosted prior to cooking?
Voila!® meals are made to go from freezer to skillet or microwave with no thawing necessary.
Is the meat fully cooked in Birds Eye Voila meals?
Yes, the meat is fully cooked. However, we recommend cooking Voila!® meals according to package directions for best quality.
On the list of ingredients for Birds Eye Voila!® chicken items, it specifies "rib meat". Does this mean the product also contains beef?
The term "rib meat" is a select portion of chicken breast meat and refers to the part of the chicken that the meat is cut from.
After a product has been cooked or thawed, can I refreeze the product?
We do not recommend refreezing Voila!® as this makes the product susceptible to freezer burn.
Is freezer burn harmful?
Freezer burn - the white, dried-out patches found on improperly stored frozen foods - won't make you sick, but it will change the quality, color and texture of the product.
How would I contact the company?
You may contact us a variety of ways...
To contact us by phone:
Call 1-800-563-1786 We are available 8:00 am to 5:00 pm ET, Monday - Friday.
To contact us via email:
Go to the Contact Us page of this website.
To contact us via U.S. Mail, send mail to:
Birds Eye Foods
Attn: Consumer Relations
PO Box 20382
Rochester, NY 14602-0382
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